Pricing and Payment FAQs

Q: How is pricing determined for projects?

A: Pricing is based on project scope, complexity, timeline, and required resources. We offer transparent pricing with detailed breakdowns in our proposals. Options include one-time project fees, monthly retainers, and performance-based pricing depending on the service type.

Q: What payment methods do you accept?

A: We accept major credit cards (Visa, MasterCard, American Express, Discover), bank wire transfers (domestic and international), PayPal Business payments, ACH bank transfers, and cryptocurrency (Bitcoin, Ethereum) upon request.

Q: What are your payment terms?

A: New clients typically pay 50% deposit to begin work and 50% upon completion. Established clients may qualify for Net 15 or Net 30 terms. Retainer clients are billed monthly on the 1st. Rush projects require 100% payment upfront.

Q: Do you offer refunds if I'm not satisfied?

A: We stand behind our work with a satisfaction guarantee. If you're not completely satisfied, we'll work to resolve any issues. Refund policies vary by service type and are detailed in your service agreement. We encourage open communication throughout the project to ensure expectations are met.